Frequently Asked Questions:

What if I have an existing website & just want Four Fish Design to update the look? Four Fish Design will makeover your existing website with a fresh look or give it a completely new design. Our makeover rates are very affordable, so contact us for a FREE project quote.

Where are you located? Our office is located in Florida, though as an Internet-based business we can easily work with clients from all over the country. 

What are the steps involved in getting a website?

Step 1 --- Just contact us & we will send you Website Design Questionnaire to fill out which will help us to better understand your needs. After we receive the completed questionnaire, we will provide you with a FREE written proposal that outlines your project & estimates the timeframe for completion.

Step 2 --- You review/sign our Customer Agreement & pay a 50% non-refundable deposit. You will also need to supply us with all the information, pictures, logos, etc. required for your project.

Step 3 --- We will design a preliminary layout of your website & launch it onto a temporary server that only you will have access to. You will have the opportunity to approve the design & make sure the information posted is correct.

Step 4 --- Once you are satisfied with the final version of the website, we will help you to set up your domain name & web hosting plan if you don't already have these items in place. A WEBSITE MUST HAVE THESE ITEMS TO OPERATE ON THE INTERNET. You will also need to pay all remaining project fees. Once final payment is made, your website will be "launched" onto the Internet.

Do I pay all fees upfront? Each project requires a 50% non-refundable deposit that must be paid before any work will begin. ALL remaining fees must be paid for prior to the "launch" of your website onto the Internet. 

Once I pay the deposit, how long will it take to launch my website? Most projects can be launched within 30 days. The deposit & Customer Agreement must be returned to us before any work on your project will begin.

Do I provide the content for my website? Yes, and we highly recommend that you provide us with as much information as possible. The more we know about you, your company or organization, the more we can customize the site & make it unique to your image. We will work with you to edit the content & coach you as to what keywords will be most effective to bring traffic to your site.

Once my website is launched, can I add more items to it? Yes, we refer to these as "add-ons", which can be anything from e-commerce products, an extra web page, monthly maintenance updates, a logo design, etc. In such cases, Four Fish Design will provide you with an invoice of those expenses.

After my website is complete, how much will it cost to update it? We strongly encourage your to update the content of your website as often as possible because fresh material keeps visitors coming back. Four Fish Design will make minor changes to your website for up to two weeks after the launch date. Minor changes include, but aren't limited to, minor text changes, adding links, attachments, special tags, etc. Anything after the two week timeframe and/or deemed beyond the realm of a minor change may be subject to a fee or hourly rate. In such cases, Four Fish Design will provide you with an invoice of those expenses.

What is flash animation? What are the advantages & disadvantages? Flash refers to adding multimedia (sound, motion, video & animation) to your website. The advantage of flash technology is that it can add interactivity & a 'wow' factor to your site. The disadvantage is that the pages of the site can take a little longer to load, particularly on dial-up connections or slow servers. If you opt to use Flash, we suggest that you keep it to a minimum & also to only a few pages of your website. This will help keep the website user-friendly to all of your visitors & help to maintain a faster load time for individual web pages.

Have More Questions?? Give us a call at 407-408-5957 or send an email